FAQs
FAQs for AIR WICK® Electrical Diffusers
How do I use the AIR WICK® Electrical Diffuser?
Remove the blister packaging and then the cap from the refill bottle. Now insert the bottle and screw it to the diffuser unit. Plug in the diffuser unit to a 220 V socket and switch on , making sure the diffuser is kept in upright position. The diffuser unit pins can be rotated to suit different sockets.
Does the AIR WICK® Electrical Diffusers work in horizontal outlets and vertical outlets?
Yes. The plug in the back of the unit may be rotated to work in either vertical or horizontal outlets.
May I interchange the fragrance bottle with the same diffuser unit?
Yes, once the bottle is empty, you may buy any AIR WICK® Electrical refill and use the same diffuser unit.
May I refill the empty fragrance bottle with perfume or my favourite liquid fragrance?
No.
Is this product safe to use around pets?
Yes, but like all air fresheners, pets (especially birds) that are sensitive to fragrances should not be exposed.
What all precautions need to be taken?
AIR WICK® Electrical Diffuser should be kept out of reach of children and pets. Always make sure that the unit is switched off before removing and inserting the fragrance refill. Keep the unit in upright position and avoid hard knocks to the unit. In case of contact with skin wash with soap and water and seek medical advice if irritation persists. Do not use as a skin fragrance.
FAQs for AIR WICK® FreshMatic®
How do I Use the AIR WICK® Freshmatic?
Open the diffuser set by pressing the button on top and pulling the front cover forward. Ensure the switch is in OFF position. Insert the refill, ensuring the nozzle faces outward. Direct the diffuser away from your face and set the timer to your preferred level to spray once every 9, 18 or 36 minutes .Once the device is activated a flashing green light indicates the device is working . In case of no green light, check the batteries. When the green light stops flashing, batteries need to be replaced.
Approximately how long will the AIR WICK® FreshMatic® Aerosol can last?
This depends on the setting:
- 9 minutes: Up to 15 days
- 18 minutes: Up to 30 days
- 36 minutes: Up to 60 days
How many bursts of fragrance are there in a refill?
There are up to 2,400 bursts of fragrance in a refill.
What’s the benefit of AIR WICK® FreshMatic® Automatic Spray over other air fresheners?
AIR WICK® FreshMatic® automatically delivers regular and continuous bursts of fragrance throughout the day, so you get the same level of fragrancing from the beginning of the refill to the end.
Can you adjust the fragrance level?
AIR WICK® FreshMatic® has three time interval settings. You can set it to spray every 9, 18, or 36 minutes allowing you to have control over the fragrance level.
Where should you put the device?
It can be simply placed on the edge of a shelf or cupboard, a height of at least 6 ft above ground and above eye level. It should be placed away from furniture, electronics, and open flames. Do not position near heat. Do not place on top of TV sets.
How do you know when the batteries have run out?
The green LED light on the front of the device will stop flashing as the device will no longer be working. The batteries will generally last 4-5 refills.
What is the proper way to insert the refill?
Keeping the diffuser unit directed away from your face at all times, switch the unit to "off" before attempting to insert the refill. To open the diffuser, press the button on the top and pull the front cover forward. Insert the refill can. The nozzle should be facing toward the front of the diffuser unit. When the diffuser unit is closed you should see the black nozzle orifice through the hole where the spray comes through the diffuser. Select your desired level of fragrancing by setting the timer switch to 9, 18 or 36 minutes and close unit. The 1st spray will come after a 15 second delay.
I’ve turned the device on by setting my time interval - why isn’t it spraying fragrance?
Make sure the device has been turned off. First, check to be sure the nozzle is facing the correct direction. When the device is closed, you should see the black nozzle tip of the fragrance refill can through the opening in the front of the unit just to the right of the green light. If you cannot see the black nozzle tip, you may have incorrectly placed the fragrance refill can into the device with the black nozzle facing backwards. Next, check to be sure that the red disc mechanism is in the raised position. To identify the red disc mechanism, locate the opening where the nozzle of the refill can should rest. If the red disc is blocking the opening, then using a pen with slight force, push the disc in an upward motion back up into place. If you are having further problems, check to see if your batteries are securely positioned. Remember, if the batteries are not correctly set in place—with the positive ( + ) ends of the batteries completely aligned with positive end of the terminals—the FreshMatic®’s may not be receiving the power it needs to operate. Make sure that the batteries are making complete contact with each terminal. Note: Your batteries should last approximately 4 refill cans. If the FreshMatic®’s green light stops flashing, you may need to replace your batteries.
My FreshMatic® diffuser unit is open, and there is no fragrance refill in place. There is a red, disc mechanism that is preventing me from inserting my fragrance refill. What should I do?
In order to reposition the red disc mechanism and insert your fragrance refill, turn device off then with slight force, using a pen, push the mechanism back up into position. You can now insert your fragrance refill can and start over.
How long does the product last?
Approximately 60 days at a setting of 36 minutes.
What all precautions need to be taken with AIR WICK® Freshmatic®?
Keep the unit out of reach of children. This is an extremely flammable pressurized container and do not install near naked flames, heat source or any incandescent material. Avoid smoking in vicinity of AIR WICK® Freshmatic®. Do not spray directly towards eyes, face or skin.
Where all is this product is available?
AIR WICK® Freshmatic® is available in select stores across the country. The following list shows city wise and store wise locations click here.
FAQs for AIR WICK® Aerosol Sprays
How do I use AIR WICK® Aerosol Sprays?
Shake can well before spraying. Hold the can upright and spray away from face and body. Note that the spray is released upwards from the top of the cap.
What precautions do I need to take while using AIR WICK® Aerosol Sprays?
Keep out of reach of children and pets. Do not expose to temperature exceeding 50 degree C. Do not puncture or throw into open flame. Do not spray on food. If it gets into the eyes wash out with plenty of water. If irritation persists contact a doctor. Avoid direct inhalation of spray mist.
Do AIR WICK® Aerosol Spray Air Fresheners just cover up odors?
No. AIR WICK® Aerosol Spray Air Fresheners eliminates odor and fragrances the air leaving a light, clean fragrance in your home. Two important benefits in one!
Do AIR WICK® Aerosol Spray Air Fresheners contain CFCs?
No. AIR WICK® Aerosol Spray Air Fresheners do not contain CFCs (chlorofluorocarbons).
FAQs for AIR WICK® Auto
How do I use the AIR WICK® Auto?
Attach the mettalic clip to the back of the diffuser and attach the same to the ventilation grid of your car . Insert the fragrance refill totally into the diffuser in a vertical position till you hear a 'click'. Install the diffuser in a vertical position and adjust the intensity by rotating the regulator wheel at the top of the diffuser.
Where all is this product is available?
The product is available in the state of Karnataka only.
FAQs for AIR WICK® Gel
How do I use the AIR WICK® Gel?
Remove the plastic tray from pack and peel off the sticker. Place the tray in pack with gel facing the holes. Place where desired.
Where all is this product is available?
AIR WICK® Gel is available in the state of Andhra Pradesh.
